Privacy Policy

Effective Date: April 6, 2025

Top Down Restorations ("we," "our," or "us") is committed to protecting your privacy and handling your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect the following personal information when you use our website or respond to our advertisements:

  • Name

  • Email address

  • Phone number

This information is provided voluntarily through contact forms.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Provide quotes or estimates

  • Improve our services

We only collect what is necessary and do not use your information for unrelated purposes.

3. Google Analytics

We use Google Analytics to better understand how visitors interact with our site. This service collects non-identifying data such as your browser type, pages visited, and time spent on the site.
To learn more about Google’s privacy practices, visit: https://policies.google.com/technologies/partner-sites

4. Sharing of Information

We do not share, sell, or rent your personal information to third parties.

5. Consent

By submitting a contact form, you consent to our collection and use of your personal information as described in this policy. You may withdraw consent at any time by contacting us.

6. Security and Retention

We take reasonable measures to protect your information and retain it only as long as necessary to fulfill the purposes outlined above.

7. Contact

To request access to your personal information, make corrections, or withdraw consent, please contact:

Privacy Contact
📧 Email: projects@topdownrestorations.ca

8. Updates

This policy may be updated from time to time. The latest version will always be available on our website.

Terms of Service

Effective Date: April 6, 2025

By accessing or using the Top Down Restorations website, you agree to the following terms and conditions.

1. Use of Website

You agree to use this website for lawful purposes only. You may not use this site to:

  • Transmit any harmful or illegal content

  • Attempt to gain unauthorized access to our systems

  • Misrepresent your identity or intentions

2. Quotes and Estimates

Any quotes or estimates provided through this website or by contacting us are non-binding and subject to change based on a full site assessment and written agreement.

3. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Top Down Restorations and may not be reproduced or used without written permission.

4. Limitation of Liability

Top Down Restorations is not liable for any damages arising from your use of this website or from information provided on the site. All content is provided “as is” without warranties of any kind.

5. External Links

This site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

6. Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

7. Contact

If you have any questions about these Terms of Service, please contact us at:

📧 projects@topdownrestorations.ca